Visiting The Levitt Pavilion

Looking for your e-ticket email confirmation? Search for an email from customerservice@ovationtix.com - we do not correspond from that email but it is the email address our ticket platform uses to send ticket confirmation with link to view/print tickets.   To reach us directly, email us at BoxOfficeLevittPavilion@gmail.com

ALWAYS READ THE EVENT GUIDELINES AND TICKET / SEATING OPTIONS SPECIFIC TO THE SHOW YOU ARE PLANNING TO ATTEND, AS POLICIES AND LAYOUTS VERY FROM EVENT TO EVENT.

Free-ticket shows are BYO-Lawn Chairs or Blankets (unless otherwise indicated).
Paid-ticket shows: Ticket levels and Seating options vary.

The Levitt Pavilion Lawn closes for load in and sound check at 3:00 pm (sometimes earlier) and re-opens one hour before show-time to ticket-holders. Lawn closes nightly after show.

Free shows require tickets: Free tickets may be claimed online, at Box Office (open 2-hours before show time on show days), while supplies last. The Box Office maintains a wait list.

Picnics are still welcome for free-ticket shows (NO LARGE COOLERS OR TABLES). You will be asked to minimize the footprint of your picnic to ensure all ticket-holders may enter.

NO STAKING OF ANY KIND. NO TENTS. NO LAWN SIGNS.

No outside food/drink is permitted at paid-ticket events (including Stars-on-Tour Series, and Gala) - at these paid-ticket events, a full bar is operated on site (valid 21+ photo ID required to purchase alcohol) as well as featured food trucks. Check event listing for food truck info specific to the date you are visiting.

Do not dump leftover ice or cooler water on lawn.

Re-usable vessels and cans are always preferred – the Lawn is a barefoot zone!

Shows are Rain-or-Shine.  In case of inclement weather, call our concert hotline (203-221-2153) or check back here and click on the event at or after 4.30PM on the day of the show for a status update.

UMBRELLA POLICY VARIES:  For free shows, umbrellas are permitted, however you will be asked to close it if it is impacting another patron's view or space. For paid shows, umbrellas are NOT allowed

All sales are final. There are no refunds or exchanges for paid-ticket events.

The Levitt Pavilion and its perimeter is a non-smoking area. This includes the entry plaza and access stairs and ramp.

Pets are not permitted on the grounds.

Do not stand on or walk through plantings or mulched areas. This damages irrigation systems and plantings.

Age policies vary at paid-ticket shows - consult event page for guidance.

Children must be monitored by guardians at all times. Please encourage conduct that allows all guests to focus on and enjoy what is happening on stage once show begins.

Always accompany children to restrooms; changing stations are provided in restrooms. Do not discard diapers or changing-related paraphernalia in lawn receptacles.  Do not toilet your child on the lawn.

No stage or backstage area access permitted; this includes the area directly behind the stage.  Cordoned off areas are off-limits.

To access the Levitt Pavilion RiverWalk, use the Shoup Path or the entrance by the footbridge at Imperial Avenue Parking Lot.

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